Categories
Entrepreneurship Startup Diaries

Human Care Central Startup Diaries – 2

We put our eventual course ahead of the immediate cost.

Any random article on magazines/portals like Forbes or Inc., thesis papers by IIM-A, Stanford or Harvard university and advice by consultancy firms like Boston Consultancy Group and McKinsey & Company would guide you to (some form of) these steps for startups prior to product/business launch:

  • Have an ‘A’ team (because you need to have many experts to be able to execute an idea)
  • Have an ‘A’ business plan (especially including fancy financial projections)
  • Identify the product (in terms of the ‘customer pain’ that it solves)
  • Know your market (who is going to buy your product – age, gender, class etc)
  • Shore up your plan and budget

Frankly, while it would only be natural for us to be doing some, many or all of those – which again are some or many of many more – we did NOT start working on our idea with those guidelines.

Human Care Central is a child of immense pain, which did not stop to think about getting organised first before hitting the road towards helping if only one, just one, person somewhere avoid the pain that we went through. It was a pain of watching and being part of moving around of a critically ill elderly man. It was a pain of not having enough solutions around, despite having, perhaps, enough means. It was a pain of not having realised earlier that many around us and millions across the globe go through it every day – without having the luxury or purpose of speaking out.

No, we couldn’t have waited to ‘validate the idea’ from the perspective of finding out the profitability prospects of the idea. No, we can’t be worried about that enough to abandon the pursuit in the event of unfavourable business advice.

Does that mean that we disregard the need for those steps?

No, it just means that we would give our best to incorporate that wisdom to reach our already defined destination.

It just means that sometimes some things need to be done irrespective of conventional wisdom or order. People who recognise that come up early in the idea lifecycle to support you, while others would wait for the idea to get some business ‘traction’ before coming forward to join hands. Fair enough: Venture funding is not charity.

Though, I do believe that the phrase ‘angel investor’ shouldn’t be applied to hard-nosed, bottom-line-driven bankers. An angel should be someone who has more courage than other investors – and backs an idea even if it is risky. It is not an angel investor’s ‘duty’. It is just that many of the best communities were formed after one single person took a journey, and was soon joined by many, one pair of feet at a time.

You are witnessing the birth of that journey right here on the Facebook page of #everycare, India’s first #humancaremarketplace. We could have had fake visitor posts on the page, but we waited to have one by a genuine supporter of the idea who is not attached with us. And we had it today, many weeks after we first formed this page.

I would be indebted if you support us on those platforms too.

Sincerely,
Anshuman

[The series shares with you the ‘behind the scenes’ world of #humancarecentral and shall continue untill the launch day]

[These are personal notes and hence may not always pass through stringent linguistic quality checks that our business adheres to]

Categories
Entrepreneurship Startup Diaries

Human Care Central Startup Diaries – 1

We appreciate your patience!

Even as we continue with, what often feels like an almost insurmountable mountain, there are always voices of encouragement that work as a massive shot in the arm. Every founder of a startup will tell you that every minute shot of that nature is worth its weight in gold.

Yesterday, I had a rather satisfactory conversation with a senior professional working with India’s biggest software company – both in terms of the sheer employee size and the revenue generated. He was quite emphatic in his approval of our idea, and the venture as a whole. He, without any shred of make-believe, told me that our forthcoming human care marketplace does indeed solve a critical customer problem and is a promising business too. Over the period of conversation, we seemed to agree on many points about the venture in particular and the process of launching a new venture in general.

One of the easy agreements, unfortunately, was about the need to not divulge too much of the idea of a new venture to ‘outsiders’.

There are two things that stand out for me in that agreement: First, I have had the misfortune of experiencing the ‘folly’ of sharing or discussing an evolving idea – actually the complete blueprint of the idea – with ‘leading lights’ of that particular idea’s domain. Twice; I’ve experienced twice – in different domains – the pain of an idea being hijacked by strangers with whom I had discussed the ideas about new ventures. So, there is absolutely no doubt why I would agree to be extremely wary – if not suspicious – of my idea changing clothes.

Second, I still believe there’s no other way out! How can you, just one individual, sit tight with an idea sans resources? Eventually, as the old Hindi saying goes ‘Jungle Mein Mor Naacha Kisne Dekha’ (What’s the worth of an idea not seen/heard/known by people outside its home).

Hence, and displaying faith in fellow professionals again, every startup founder goes out and meets hundreds of people to discuss his/her idea. I do that too. And so do my worthy team members – many of who have seen more life than me.

But it takes time. It takes time to identify the most appropriate people to validate your idea. It takes time to identify the most honourable – out of those appropriate – people to validate your idea. And when those guiding souls, who can be anyone, from an old uncle to a college drop-out business wiz in early 20s, the idea finally starts taking a better shape.

Sometimes, the idea continues to evolve to a point where it becomes (ever so) slightly different from the original idea. And then, the cycle repeats.

In other words, again, it takes time. We wish to give a good idea to you. We hope you’ll be patient with us. #everycare, the #humancaremarketplace, eventually, is about both of us.

Sincerely,
Anshuman

[The series shares with you the ‘behind the scenes’ world of #humancarecentral and shall continue till the launch day]

Categories
Entrepreneurship Featured Indian Subcontinent Journalism LinkedIn

So Long, Sabeen Mahmud

sabeen

‘Friend’ is a rather strong word, but I believe Sabeen Mahmud and I considered each other almost that – despite not being in touch lately. We had first got talking in 2006 due to our common links then with The Indus Entrepreneurs (TiE).

A few years into my own business, I was just about testing TiE organization waters via ‘a mere’ ordinary membership of TiE Ahmedabad (India) Chapter, while she was already, among other things, a guiding light of the Karachi (Pakistan) Chapter. But that didn’t stop her from signing off her first email in her uniquely unassuming, unpretentious style: “32 – non-procrastinating female bachelor (what in the hell is a politically correct alternative to spinster, btw?)

Last night (April 24), two gunmen on motorcycle pumped five bullets into her body while she was on her way home in Karachi. The attack took place shortly after she hosted a talk event titled ‘Unsilencing Baluchistan’, about the issue of human rights in the province that has played host to a bloody separatist insurgency for many years.

As per the New York Times, Sabeen agreed to host the discussion after it had been canceled at a private university in Lahore, “reportedly at the behest of Pakistan’s Inter-Services Intelligence (ISI) Directorate”.

But this piece is not about the politics surrounding the tragedy. Reflecting the DNA of this platform, this remembrance is about Sabeen’s unshackled entrepreneurial spirit.

Though she was already established as COO of Beyond Information Technology Solutions – b.i.t.s, a J Walter Thomson (JWT) associate company, her fierce independent streak reflected in no form better than the place she nonchalantly named The Second Floor (T2F) – “because it was housed on the second floor of a nondescript office building”.

But there was no nonchalance involved with the purpose of the space. Sabeen was clear about what she wanted T2F to be: ‘A community space for open dialogue’.

To gather context about the initiative, read this by NPR’s Dina Temple-Raston:

“If you were in Greenwich Village or SoHo in New York, this would sound like more of the same. But this being Pakistan, the Second Floor is unusual. When lawyers demonstrated after then-Pakistani President Pervez Musharraf fired dozens of senior judges in 2007, demonstrators planned their next moves at the Second Floor.”

One of the more notable recent events of T2F was Pakistan’s first ‘Hackathon’ in 2013 – a weekend-long event with about ten teams focusing on solutions to civic problems in Pakistan.

Organised a few months ahead of the country’s parliamentary elections, the event featured a diverse group of people, from coders, civic planners to private sector executives.  After brainstorming about Pakistan’s three dozen odd problem areas, the selected participants got down to working on nine targeted issues that could be solved with workable, effective apps.

Such was the aura of the enterprise that the administration was more than excited to be a part of it – especially since some of the apps were about identifying, tabulating and reporting government infrastructure and delivery inefficiencies.  Other solutions ranged from crime mapping to emergency services.

Yes, apps for governance delivery – in a region where the latter is still largely non-existent!

But then that’s what set her apart.

A self-confessed ‘tech addict’, she was a ‘Mac snob’ to such an extent that she often gave Steve Jobs credit for shaping her “anti-establishment, anti-war, pro-freedom worldview”. It wouldn’t be too much of an exaggeration to say that design and technology were an extension of her body.

Once during a visit to her maternal uncle (‘Mamoo’) in London, she found herself without connectivity for some reason. “Didn’t mean to not respond – have been in London with no Internet access. […] I tried dialup but his phone line felt like it was from the sub-continent… Any other city and I would have fallen ill but London!!!!!!!! So much to do and see that didn’t miss the lack of connectivity much,” she wrote to me a few days later.

Over a period of 8 years, T2F hosted over 800 events – reaching the current average frequency of about four events a week. The events include corner meetings for independent political candidates, symposia on culture, technology and society, tele-conferencing with exiled leaders and thought leaders from across the world, talks, readings, standup comedy, film screenings, concerts, technology workshops, art exhibitions and pretty much everything that it was approached for. A large number of those events were streamed live, tweeted in real time and digitally recorded for archives.

But it is not about numbers. It is about entrepreneurial spirit being put to effective use in the social sphere.  She once told me, “Street art adds colour and intelligence into a city, without changing the infrastructure”. The context was our conversation about mixing her expertise in design and technology and my understanding of civil engineering and media to good use towards a better society.

With tributes pouring in from New York Times, Pakistan’s current and past leaders and countless admirers on the social and mainstream media, one thing is clear – she added an awful lot of colour and intelligence to her society, despite her abridged stay therein.

Hatred is inexplicable yet so rampant and accelerating at an appalling pace. You’re right, film/cinema is a potent medium. I’d love to try my hand at it – soon, hopefully” – she once wrote to me.

It was good to hear that you’re open to the idea of making cinema. Maybe one day we can make a joint production – a lavish musical. What say ya? 🙂” – I had joked back.

Maybe some other time; so long, Sabeen Mahmud!

Categories
Entrepreneurship Featured LinkedIn

Thinking Aloud: To Found or to Not, a New News Product

linkedinpost

As I grapple with the initial, broad mapping of content and technology architectures of a news journalism product that I plan to launch in India, I must admit that I am unusually distracted by the state of brand equity – and the consequent future – of the product category itself.

In the global context, the most recent push for the sobering deliberation came through the fall from grace of the much admired NBC Nightly News anchor Brian Williams. In an on-air apology, he lamented that a ‘faulty memory’ had led him to falsely claim that he faced intense enemy fire while riding in a U.S. Army helicopter in Iraq 2003. His helicopter was a good hour behind the helicopter that actually did.

Appearing just another unintentional or deliberate error of judgment in isolation, the context around the ‘helicopter incident’ is summed up well by Rekha Basu, columnist for The Des Moines Register, in her writing ‘Williams adds stain to media credibility’:

Decades ago, news anchor Walter Cronkite, with his steady, reassuring presence, gave Americans of all persuasions a trusted ally even when he brought us bad news. Now, at a time when universal trust in any news source — or anything else, for that matter — is a vanishing commodity, Williams had it and he blew it. And it will be harder for anyone in this business to build (emphasis mine).

The example is not about my suggesting that news media hasn’t been gradually battling a fall in credibility. Far from it; Williams just revealed himself to be the latest name in a modern day game in which news credibility is defined by means of either the popular or the partisan.

As an Indian, disbelieving television news anchors feels more like an instinct that evolves as a part of the growing up process – if it is not the government controlled newsroom, it most probably is the corporate house dictated one.

The broad difference between the two is that while it is easy to arrive at the discount percentage for India’s sole official / government news channel, it becomes impossible for anyone to know the extent of the ‘shaping of news’ under the guidance or pressure of principal advertisers / sponsors of news media vehicles.

Case in point with regards the latter is the ongoing ‘Essar links’ saga, which concerns alleged planting of stories in influential news media by senior journalists on behalf of Essar Group, an Indian multinational with interests in steel, energy, infrastructure and services sectors.

Alongside, even as I write this, newsrooms in New Delhi are abuzz with stories about a document of the country’s Enforcement Directorate (ED) that suggests out of ordinary funding arrangements of a media house – and the corresponding fretting of the big-ticket journalists and anchors who benefited from it. Expect an ivory tower or two to come down in India this summer.

You would think that it would be big news in India. But the only place where it is buzzing right now is Twitter – that new platform / medium for news as it happens. The rest of the country shall, as in the past, never learn about the details. It doesn’t care either, perhaps.

Unfortunately, everyone in the news media landscape knows that ‘Essar links’ are the kind of dealings that keeps many, if not most, organisations float above about 82,000 other news / journalism media titles (Source: 55th Annual ‘Press in India’ report) in India – and consequently survive for a new print.

So then, if many in media believe that ‘links’ with large business groups is part mode of ‘ensuring return on newsroom investment’; if large part of the readership today gets its news via Tweets and Facebook shares – only the 140 characters and / or headlines, mind you – rather than through purchase of the actual news sources, and most part of the society doesn’t care about who reports (‘writes’) what for whom and for what reason, how would you rate a NEW news product as a viable business proposition?

This is not an essay in pessimism. This is just to reflect upon and invite thoughts/ideas about succeeding in a scenario wherein a most vibrant product category might actually be a great platform for sowing seeds for glory but not really for reaping rewards of honest risks.

This musing was published on LinkedIn here

Categories
Cinema Journalism

Film Review: SHAMITABH


Excerpt
: Shamitabh is built upon a novel idea and gifted shoulders of its two principal actors. But soon after enamouring us with an electric start, it begins to overindulge, overreach and meander before eventually falling much short of its promise.

Review: [Spoiler Alert: Some details revealed in the description of basic plot]

A ‘mixture’ (word explained in the film) of an earnest facade and a hidden someone ruling – and fooling – the film industry is quite a tantalising premise. Unfortunately, the narrative doesn’t quite walk as well.

Shamitabh_actorsDaanish (Dhanush) is a dumb (गूंगा) boy from rural Maharashtra, who was born to be a star. Lack of voice never hampered his dreams, till he finally reaches Mumbai. Hounded out by all studios, he meets a young, modern day assistant director Akshara (Akshara Haasan) who (for some reason) pours her life’s quota of compassion on Daanish – going even to the extent of taking Daanish to Finland to get him operated for his vocal chords.

As modern day European technology would have it, the Finnish voice experts enable Daanish to mouth out the voice of any person who is connected with him via a Bluetooth type of gadget! Once back in Mumbai, all that the duo needs is a good voice that can come out of Daanish’s mouth.

Enter old, dilapidated and angry Amitabh Sinha (well…), who lives in a graveyard after having failed in his attempt at making it big in the Hindi film industry. Together as (Daani)shAMITABH, the voice and the man hit gold at the box office. The purple patch gets shredded when the two can’t decide who has a bigger role to play in the success.

Clearly, real life possibilities are not the biggest concerns while putting together the basic idea. The whole point of the farcical writing seems to somehow make the idea happen – somehow, anyhow. And it begins with the very first step that the protagonist takes towards the idea.

And when the writer (R Balki) is also the director, it should barely be surprising that the film as a whole represents a meandering journey.

From the initial frame of reference, it seemed that the film could be about human spirit overcoming all odds. Later, it gives an impression that it is all about human ego coming in the way of acknowledging and accommodating human limitations. And then there are instances of it being a statement on Hindi film industry’s vacuous identity and productions, a linguistic political comment, comedy, satire and the all encompassing tribute to the maker’s favourite actor and his voice.

Eventually, it ends up being all of that together – or nothing in particular. Consequently, while you admire the premise and the attempt, you feel the film getting dragged, especially after the first hour.

Amitabh Bachchan is very good. He looks every bit his part. Remove him from the film and the film would lose, well, its raison d’être. But for how many more times would directors give him forced soliloquies – like the one he has with Mrs. Gomes in the film? Those are neither novel anymore nor add too much to films. At worst, today’s youth lose attention during such sequences.

Dhanush is extremely good and though the plot in the larger public imagination gets buried under the ‘Bachchan baritone’ conversations, the fact of the matter is that Dhanush matches Bachchan for most part. His pre-Mumbai sequences and the farcical first film visuals are a riot. He looks a complete natural and is an asset to the industry.

It is difficult to judge the acting abilities of Akshara from this film. Constrained within a rather implausible scenario, she more or less looks having been herself in the film.

Cinematographer P. C. Sreeram again looks in fine form. He lights up the various moods of the contrived narrative well and makes the film visually quite attractive. Editor Hemanti Sarkar shines with jump cuts and transitions.

This is Ilayaraja‘s 1000th film and he comes up with a score that goes well with the film. The songs might not be hummed for long but they – along with the background score – do the job expected of them. The title song and Pidley are two of the more noteworthy compositions.

Verdict: Shamitabh is quite different from a regular Hindi film. And for that reason (alone) you may want to watch it once.

Categories
Thought Cards Writing and Creatives

Retention and Distortion

Selective retention is the bedrock of deliberate distortion. 

© Anshuman Rawat