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Entrepreneurship Startup Diaries

Human Care Central Startup Diaries – 1

We appreciate your patience!

Even as we continue with, what often feels like an almost insurmountable mountain, there are always voices of encouragement that work as a massive shot in the arm. Every founder of a startup will tell you that every minute shot of that nature is worth its weight in gold.

Yesterday, I had a rather satisfactory conversation with a senior professional working with India’s biggest software company – both in terms of the sheer employee size and the revenue generated. He was quite emphatic in his approval of our idea, and the venture as a whole. He, without any shred of make-believe, told me that our forthcoming human care marketplace does indeed solve a critical customer problem and is a promising business too. Over the period of conversation, we seemed to agree on many points about the venture in particular and the process of launching a new venture in general.

One of the easy agreements, unfortunately, was about the need to not divulge too much of the idea of a new venture to ‘outsiders’.

There are two things that stand out for me in that agreement: First, I have had the misfortune of experiencing the ‘folly’ of sharing or discussing an evolving idea – actually the complete blueprint of the idea – with ‘leading lights’ of that particular idea’s domain. Twice; I’ve experienced twice – in different domains – the pain of an idea being hijacked by strangers with whom I had discussed the ideas about new ventures. So, there is absolutely no doubt why I would agree to be extremely wary – if not suspicious – of my idea changing clothes.

Second, I still believe there’s no other way out! How can you, just one individual, sit tight with an idea sans resources? Eventually, as the old Hindi saying goes ‘Jungle Mein Mor Naacha Kisne Dekha’ (What’s the worth of an idea not seen/heard/known by people outside its home).

Hence, and displaying faith in fellow professionals again, every startup founder goes out and meets hundreds of people to discuss his/her idea. I do that too. And so do my worthy team members – many of who have seen more life than me.

But it takes time. It takes time to identify the most appropriate people to validate your idea. It takes time to identify the most honourable – out of those appropriate – people to validate your idea. And when those guiding souls, who can be anyone, from an old uncle to a college drop-out business wiz in early 20s, the idea finally starts taking a better shape.

Sometimes, the idea continues to evolve to a point where it becomes (ever so) slightly different from the original idea. And then, the cycle repeats.

In other words, again, it takes time. We wish to give a good idea to you. We hope you’ll be patient with us. #everycare, the #humancaremarketplace, eventually, is about both of us.

Sincerely,
Anshuman

[The series shares with you the ‘behind the scenes’ world of #humancarecentral and shall continue till the launch day]

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Languages मिसळ पेठ (Marathi Blog)

राग

कोण अस दावा करू शक्ता कि त्यांना कधीही राग नाही येत? तुम्हाला या गोष्ट जाणून आश्चर्य होईल की अस अगणित लोका आहेत जो तुम्हाला म्हणते कि जस राग तुम्हाला येत तसा त्यांना कधी येत नाही।

तो सर्व खोटारडे आणि ढोंग्या लोका आहेत। तसा लोकांना सावध रहा।

आजची दुनिया आणि टीचे स्ट्रैस मधे कोई पण माणूस सारखा खुश नाही राहु शकत। आणि जो राहु शकते त्यांना स्वताचा सुख, स्वताचा काळजी आणि स्वताचा मुद्दे आणि चिंता याशिवाय काहीपन ची चिंता नसलेला।

माझा स्पष्ट मत आहे – माला राग मंजूर आहे, स्वार्थ नाही।

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Entrepreneurship Featured Indian Subcontinent Journalism LinkedIn

So Long, Sabeen Mahmud

sabeen

‘Friend’ is a rather strong word, but I believe Sabeen Mahmud and I considered each other almost that – despite not being in touch lately. We had first got talking in 2006 due to our common links then with The Indus Entrepreneurs (TiE).

A few years into my own business, I was just about testing TiE organization waters via ‘a mere’ ordinary membership of TiE Ahmedabad (India) Chapter, while she was already, among other things, a guiding light of the Karachi (Pakistan) Chapter. But that didn’t stop her from signing off her first email in her uniquely unassuming, unpretentious style: “32 – non-procrastinating female bachelor (what in the hell is a politically correct alternative to spinster, btw?)

Last night (April 24), two gunmen on motorcycle pumped five bullets into her body while she was on her way home in Karachi. The attack took place shortly after she hosted a talk event titled ‘Unsilencing Baluchistan’, about the issue of human rights in the province that has played host to a bloody separatist insurgency for many years.

As per the New York Times, Sabeen agreed to host the discussion after it had been canceled at a private university in Lahore, “reportedly at the behest of Pakistan’s Inter-Services Intelligence (ISI) Directorate”.

But this piece is not about the politics surrounding the tragedy. Reflecting the DNA of this platform, this remembrance is about Sabeen’s unshackled entrepreneurial spirit.

Though she was already established as COO of Beyond Information Technology Solutions – b.i.t.s, a J Walter Thomson (JWT) associate company, her fierce independent streak reflected in no form better than the place she nonchalantly named The Second Floor (T2F) – “because it was housed on the second floor of a nondescript office building”.

But there was no nonchalance involved with the purpose of the space. Sabeen was clear about what she wanted T2F to be: ‘A community space for open dialogue’.

To gather context about the initiative, read this by NPR’s Dina Temple-Raston:

“If you were in Greenwich Village or SoHo in New York, this would sound like more of the same. But this being Pakistan, the Second Floor is unusual. When lawyers demonstrated after then-Pakistani President Pervez Musharraf fired dozens of senior judges in 2007, demonstrators planned their next moves at the Second Floor.”

One of the more notable recent events of T2F was Pakistan’s first ‘Hackathon’ in 2013 – a weekend-long event with about ten teams focusing on solutions to civic problems in Pakistan.

Organised a few months ahead of the country’s parliamentary elections, the event featured a diverse group of people, from coders, civic planners to private sector executives.  After brainstorming about Pakistan’s three dozen odd problem areas, the selected participants got down to working on nine targeted issues that could be solved with workable, effective apps.

Such was the aura of the enterprise that the administration was more than excited to be a part of it – especially since some of the apps were about identifying, tabulating and reporting government infrastructure and delivery inefficiencies.  Other solutions ranged from crime mapping to emergency services.

Yes, apps for governance delivery – in a region where the latter is still largely non-existent!

But then that’s what set her apart.

A self-confessed ‘tech addict’, she was a ‘Mac snob’ to such an extent that she often gave Steve Jobs credit for shaping her “anti-establishment, anti-war, pro-freedom worldview”. It wouldn’t be too much of an exaggeration to say that design and technology were an extension of her body.

Once during a visit to her maternal uncle (‘Mamoo’) in London, she found herself without connectivity for some reason. “Didn’t mean to not respond – have been in London with no Internet access. […] I tried dialup but his phone line felt like it was from the sub-continent… Any other city and I would have fallen ill but London!!!!!!!! So much to do and see that didn’t miss the lack of connectivity much,” she wrote to me a few days later.

Over a period of 8 years, T2F hosted over 800 events – reaching the current average frequency of about four events a week. The events include corner meetings for independent political candidates, symposia on culture, technology and society, tele-conferencing with exiled leaders and thought leaders from across the world, talks, readings, standup comedy, film screenings, concerts, technology workshops, art exhibitions and pretty much everything that it was approached for. A large number of those events were streamed live, tweeted in real time and digitally recorded for archives.

But it is not about numbers. It is about entrepreneurial spirit being put to effective use in the social sphere.  She once told me, “Street art adds colour and intelligence into a city, without changing the infrastructure”. The context was our conversation about mixing her expertise in design and technology and my understanding of civil engineering and media to good use towards a better society.

With tributes pouring in from New York Times, Pakistan’s current and past leaders and countless admirers on the social and mainstream media, one thing is clear – she added an awful lot of colour and intelligence to her society, despite her abridged stay therein.

Hatred is inexplicable yet so rampant and accelerating at an appalling pace. You’re right, film/cinema is a potent medium. I’d love to try my hand at it – soon, hopefully” – she once wrote to me.

It was good to hear that you’re open to the idea of making cinema. Maybe one day we can make a joint production – a lavish musical. What say ya? 🙂” – I had joked back.

Maybe some other time; so long, Sabeen Mahmud!

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Languages मिसळ पेठ (Marathi Blog)

आई साठी फ़क्त एक दिवस?

वाढदिवस, वर्धापनदिन आणि तेंचि सामान इतर दिवस माला लहानपणापासूनच कदी नाइ आवडले। पण माझे नशीब तेव्हा पुढील वाइट झाले जेव्हा ग्रीटिंग कार्ड्स आणि दूसर मार्केटिंग कंपनी नी मदर्स डे, फादर्स डे, कुत्रा डे, मांजर डे चे शोध लावला। 🙁

मंझे माला या कदत नाइ कि असे दिवसा ची ज़रूर काई ? इतर दिवसांनी मी काई माझी आई शी प्रेम नाइ करतो ?

आणि, या फेसबुक चे जगात प्रेम स्पर्धात्मक झाला आहे – “मी माझी आई ला दूसरेंपेक्षा खूप अधिक प्रेम करतोय। तुला विश्वास नाइ होत तर माझा फेसबुक स्टेटस / पोस्ट / फोटो बगा ”

प्रॉब्लम असा आहे की आई, बाबा इ आता हे व्यावसायिक पद्धति चे गुलाम होऊं झाले। यामुळे आम्हाला तो दिवाशांची ग्रीट करायला ज़रूरी झाला आहे।  🙁

माझी इच्छा तो दिवसला भेटाइची आहे जेव्हा आपण या गोष्ट समझू की ‘मदर्स डे’ मदर साठी नाइ पण बाजारीकरण साठी आहे।

आणि तरही, मी हा लेख एक रिक्शाच्या मागील बाजूस चे एक लोकप्रिय वाक्यांश सह समाप्त करतोय – “आई तुझा आशीर्वाद ” ।

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Languages मिसळ पेठ (Marathi Blog)

चित्रपट पुनरावलोकन – मुक्ता (१९९४)

काही दिवसांपूर्वी मी असच् टीवी चे चैनल बदल करतो होत आणि माझी नज़र लोक सभा टीवी मधे चालते चित्रपट ‘मुक्ता’ वर अटकली । अटकने चा एक कारण सोनाली कुलकर्णी होत । 🙂

माला तोह चित्रपट बद्दल काही ज्ञात न्होत – म्हणून मी संपूर्ण चित्रपट एक खूपच खुल्या मनात बगितली । सोनाली याशिवाय चित्रपट मधे डॉ. श्रीराम लागू, विक्रम गोखले प्रकार चे उत्कृष्ट कलाकार होत ।

चित्रपटाची विषय काही सामाजिक प्रश्न सम्बंधित होत – परिवार मधे लग्नाचा निर्णय कोणाचा, जाती प्रथा चा काय आणि दूसरे जाती मधे लग्न करू शक्तेय कि नाही, राजनितिक परिवार मधे पारिवारिक निर्णय फ़क्त पारिवारिक राहु शक्तेय कि नाही।

सर्व प्रश्न खूप ज़रूरी आणि प्रासंगिक होत । पर माला असा वाटला कि डायरेक्टर नी सगड़े प्रश्न खूप शब्दशः घेतले । आणखी, दोघा विचार वर विश्वास ठेवणारा खूपच ‘ब्लैक अण्ड वाइट’ दाखवले । मंजे तुम्ही दुसरे जात मधे लग्नाची पद्धति चा समर्थन करू शकते पण तुमचा वर्तन अस कसे होउ शकते जस तुम्हाला माहितच नाही कि भारत/महाराष्ट्र मधे जात एक समस्या आहे । समस्या नाही तर किमान महत्व चा विषय आहे । आणि संपूर्ण चित्रपट मधे सोनाली चा त्याच वर्तन राहिले । तोह सोनाली च नाए पण दिग्दर्शक ची खोट आहे ।

[चेल्सी ची मैच सुरु झाली । मी नंतर परत येईल ]

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Entrepreneurship Featured LinkedIn

Thinking Aloud: To Found or to Not, a New News Product

linkedinpost

As I grapple with the initial, broad mapping of content and technology architectures of a news journalism product that I plan to launch in India, I must admit that I am unusually distracted by the state of brand equity – and the consequent future – of the product category itself.

In the global context, the most recent push for the sobering deliberation came through the fall from grace of the much admired NBC Nightly News anchor Brian Williams. In an on-air apology, he lamented that a ‘faulty memory’ had led him to falsely claim that he faced intense enemy fire while riding in a U.S. Army helicopter in Iraq 2003. His helicopter was a good hour behind the helicopter that actually did.

Appearing just another unintentional or deliberate error of judgment in isolation, the context around the ‘helicopter incident’ is summed up well by Rekha Basu, columnist for The Des Moines Register, in her writing ‘Williams adds stain to media credibility’:

Decades ago, news anchor Walter Cronkite, with his steady, reassuring presence, gave Americans of all persuasions a trusted ally even when he brought us bad news. Now, at a time when universal trust in any news source — or anything else, for that matter — is a vanishing commodity, Williams had it and he blew it. And it will be harder for anyone in this business to build (emphasis mine).

The example is not about my suggesting that news media hasn’t been gradually battling a fall in credibility. Far from it; Williams just revealed himself to be the latest name in a modern day game in which news credibility is defined by means of either the popular or the partisan.

As an Indian, disbelieving television news anchors feels more like an instinct that evolves as a part of the growing up process – if it is not the government controlled newsroom, it most probably is the corporate house dictated one.

The broad difference between the two is that while it is easy to arrive at the discount percentage for India’s sole official / government news channel, it becomes impossible for anyone to know the extent of the ‘shaping of news’ under the guidance or pressure of principal advertisers / sponsors of news media vehicles.

Case in point with regards the latter is the ongoing ‘Essar links’ saga, which concerns alleged planting of stories in influential news media by senior journalists on behalf of Essar Group, an Indian multinational with interests in steel, energy, infrastructure and services sectors.

Alongside, even as I write this, newsrooms in New Delhi are abuzz with stories about a document of the country’s Enforcement Directorate (ED) that suggests out of ordinary funding arrangements of a media house – and the corresponding fretting of the big-ticket journalists and anchors who benefited from it. Expect an ivory tower or two to come down in India this summer.

You would think that it would be big news in India. But the only place where it is buzzing right now is Twitter – that new platform / medium for news as it happens. The rest of the country shall, as in the past, never learn about the details. It doesn’t care either, perhaps.

Unfortunately, everyone in the news media landscape knows that ‘Essar links’ are the kind of dealings that keeps many, if not most, organisations float above about 82,000 other news / journalism media titles (Source: 55th Annual ‘Press in India’ report) in India – and consequently survive for a new print.

So then, if many in media believe that ‘links’ with large business groups is part mode of ‘ensuring return on newsroom investment’; if large part of the readership today gets its news via Tweets and Facebook shares – only the 140 characters and / or headlines, mind you – rather than through purchase of the actual news sources, and most part of the society doesn’t care about who reports (‘writes’) what for whom and for what reason, how would you rate a NEW news product as a viable business proposition?

This is not an essay in pessimism. This is just to reflect upon and invite thoughts/ideas about succeeding in a scenario wherein a most vibrant product category might actually be a great platform for sowing seeds for glory but not really for reaping rewards of honest risks.

This musing was published on LinkedIn here